Using social media is a great way to connect with your audience. You can directly respond to questions, concerns and comments of any kind. You don’t have to wonder what people are saying about you. You can see their social media comments and react quickly and appropriately.
When it comes to using social media, you will receive all types of comments. These social media comments range from positive to crisis and beyond. If you want your business to succeed, then you need to know how to respond to each type of comment. The infographic below goes through 6 different types of social media comments and makes suggestions on how to respond to each of them.
What other types of comments have you received on your social media accounts?